How it works
The process begins prior to work interviews and job placement.
Vocational Support Services meets with each prospective job candidate with disabilities in order to help identify well-matched job opportunities by assessing the individual’s interests and needs. Vocational Support Services also works to identify any reasonable accommodations that may be necessary for the individual to succeed (e.g. screen magnifiers, lighter weight vacuums, color coded towels, checklists, modified/assisted devices, etc.). Once a job match is made, Vocational Support Services works with the individual to develop a plan for success. Progress is assessed and necessary changes are made through regular counseling sessions that employ a solution-focused approach to responding to challenges and crises.
Vocational Support Specialists educate supervisors on how to apply repetitive activities leading to task mastering or to identify risk behaviors needing immediate responses. For example, an employee exhibiting sudden changes in behavior where daily tasks that are usually completed are not finished would be assisted by a Vocational Support Specialist. The supervisor would request support from the Vocational Support team to help him/her understand the behavior and problem solve towards completing daily tasks through trainings and repetitive activities. Additionally, Vocational Support Specialists would assess identified risks and develop a safety plan. At the end, there is a continued conversation to follow up and follow through to ensure safety and employment retention success. Successes are discussed and nurtured in order to maximize job performance. These counseling sessions are provided both directly (e.g., face-to-face) and indirectly (e.g., over the phone, by e-mail, etc.).